Drodat Dispatch: Real-Time Fire Alerts That Put Public Adjusters First on the Scene

Fire claims are not won on marketing budget. They are won on minutes. By the time a homeowner stops shaking on the curb, picks up their phone, and types “public adjuster near me” into Google, the claim has usually already been signed by whichever firm got there first. That is the gap Drodat Dispatch was built to close.

Drodat Dispatch is a real-time fire alert system that pushes every structure-fire dispatch in your exclusive territory to your phone in under 60 seconds — the same dispatch feed the responding fire trucks see. No scanner delays. No screenshots of news reports. No “I drove by and saw smoke.” Just the address, the incident type, and the units rolling, delivered the moment the call goes out.

This article walks through what Drodat Dispatch does, who it is built for, how it fits with the rest of the Drodat platform, and why fire claims demand a different prospecting tool than hail, wind, or water.

The 24-Hour Window That Decides Every Fire Claim

Fire claims behave nothing like hail or hurricane claims. There is no neighborhood-wide event. There is no week-long canvassing window. There is one displaced family, one charred structure, and a clock that starts the moment the fire is knocked down.

Most fire claims are signed in the first 24 hours, and almost always by whoever knocks on the homeowner’s door first. By day two, the carrier has assigned a desk adjuster. By day three, a restoration crew is already on site. By the end of the week, the homeowner has received three referral cards and signed with one of them — usually the firm that showed up while the smoke was still in the air.

Everything else in the public adjusting toolkit — Google Ads, billboards, SEO, referral partners — fights for attention after that window has closed. Drodat Dispatch is the only tool aimed squarely at the inside of it.

What Drodat Dispatch Actually Does

At its core, Drodat Dispatch does four things:

The result is a phone that buzzes the moment a real fire breaks out in your territory, with enough information to be in your truck and rolling toward the address before the local news desk has even drafted the headline.

You can see live availability and how the territory model works on the official Drodat Dispatch page.

The Feed Behind the Alerts

This is the part competing “fire lead” services consistently get wrong. Most legacy services scrape the same public scanner streams that hobbyists and journalists use. Those streams are delayed, lossy, and often run through a transcription step that adds another minute or two of latency. By the time you get the alert, the fire trucks have already been on scene for fifteen minutes — and so has every other adjuster who pays for the same scraper.

Drodat Dispatch is pulled directly from dispatch-side data, not radio-side data. That is the same feed the responding trucks see. There is no human-in-the-loop transcription, no scanner delay, and no shared list — because of the next point.

Exclusive Territory: One Public Adjuster Firm Per Market

Drodat Dispatch is sold as a locked, exclusive territory. While your subscription is active, no other public adjusting firm in your market can buy access. There is no shared lead pool. There is no “we sold this fire to three of you, may the fastest win.” The structure-fire dispatch feed for your county is yours and only yours.

That exclusivity is the entire point. The economics of a fire claim collapse the moment you are racing a second public adjuster to the same address. Drodat solves that by simply not selling the same territory twice.

If your county is still open, you can claim it from the interactive map on the Drodat Dispatch page. If it is already claimed, you can join the waitlist for that market and be first in line if it ever frees up.

Who Drodat Dispatch Is Built For

Public adjusters

The primary user. Drodat Dispatch is built around the public adjuster’s job-to-be-done: get to a fresh fire scene before anyone else, present credentials, and sign the Letter of Representation while the homeowner is still in shock and motivated to act. It is especially powerful for firms that:

Restoration contractors

Water, smoke, and board-up work is decided in the same 24-hour window. Restoration partners added to your Drodat Dispatch seat get the same real-time alert the public adjuster does, which means their truck can be rolling toward the scene at the same time yours is — not waiting for a phone call from you after the fact.

Rebuild general contractors

For any total or near-total loss, the rebuild conversation starts at the scene. Looping your rebuild GC into the same alert stream means the homeowner meets a complete recovery team — adjuster, mitigation, rebuild — instead of a single business card.

Attorneys handling first-party property claims

Fire claims with carrier pushback, arson investigations, or coverage disputes benefit enormously from early attorney involvement. Bringing your preferred attorney onto the Drodat Dispatch seat gives them the same real-time visibility into new losses in the territory.

Why “who it is great for” really comes down to one thing

Drodat Dispatch is great for any professional whose business model depends on being the first trusted face a fire-affected homeowner sees. Anyone whose pipeline starts at the scene benefits. Anyone whose pipeline starts at a referral two weeks later does not need it.

What You Get the Moment a Fire Dispatches

Each alert is intentionally minimal — fire response is not the place for a 20-field form. A Drodat Dispatch notification contains:

From there, the workflow is yours. Roll to the scene. Pull up the property in Drodat on the drive over. Check historical weather and permits on the property record. Have an intake form pre-loaded so the moment the homeowner is ready to talk, you are ready to sign.

Built on Top of the Drodat CRM for Public Adjusters

Drodat Dispatch is not a standalone scanner app. It plugs into the rest of the Drodat platform for public adjusters — the same system that already powers properties, contacts, intakes, contracts, projects, scheduling, financials, Storm Explorer, and AI-driven reports across thousands of active claims.

That matters because the alert is only the starting gun. The actual claim has to be:

Dispatch is the moment the fire starts. Drodat is the system that runs the claim from that moment all the way to settlement. You can create a workspace and see the full stack at app.drodat.com/sign-up.

How Drodat Dispatch Compares to Scanner Apps and Lead Lists

Three categories of tools claim to solve the “get to the fire first” problem. Only one of them is actually built for public adjusters.

Consumer scanner apps (Broadcastify, Pulse Point, Citizen, etc.) are radio-side, delayed, region-shared, and full of non-actionable noise. They were not designed for prospecting and they do not filter for the incidents that matter.

Generic lead services sell the same incident to multiple buyers. By definition you are racing two or three other adjusters to every address, which destroys the only advantage that exists in fire prospecting.

Drodat Dispatch is dispatch-side, sub-60-second, filtered to structure fires, exclusive to one PA firm per market, and integrated with the CRM that runs the rest of the claim. It is the only one of the three actually engineered around the way fire claims are won.

Full details and the live territory map are on the Drodat Dispatch page.

Frequently Asked Questions About Drodat Dispatch

What is Drodat Dispatch?

Drodat Dispatch is a real-time fire alert system for public adjusters. It pushes every structure-fire dispatch in a locked territory to the subscriber’s phone in under 60 seconds, using the same dispatch feed the responding fire trucks see.

Who is Drodat Dispatch for?

It is built primarily for public adjusters, with sub-user seats for restoration contractors, rebuild general contractors, and first-party property attorneys. It is not designed for competing public adjusting firms to share — each territory is locked to a single PA firm.

How fast is the alert?

Under 60 seconds from dispatch to your phone. The data is sourced directly from the dispatch side, not scanner radio audio, which eliminates the transcription and rebroadcast lag that consumer scanner apps suffer from.

What information does each alert contain?

The incident address, the incident type, the responding units, and the timestamp. Enough to evaluate severity and roll to the scene immediately.

How does territorial exclusivity work?

Each county or metro is sold as a locked, exclusive market. While your subscription is active, no other public adjusting firm can buy alerts for that territory. You can claim available territories directly from the Drodat Dispatch page.

Can my restoration partner and attorney share my account?

Yes. Sub-user seats are exactly for that purpose. Restoration contractors, rebuild GCs, and attorneys can be added to a single Drodat Dispatch territory so the whole partner team mobilizes from one alert. Competing public adjusting firms cannot be added.

What kinds of incidents trigger an alert?

Structure-fire dispatches — residential, commercial, multi-family, and similar. Vehicle fires, brush fires, false alarms, and other non-claim incidents are filtered out so you are not buried in noise.

Does Drodat Dispatch replace the rest of Drodat?

No, it extends it. Drodat Dispatch is the top-of-funnel signal. The full Drodat platform handles the intake, contract e-signature, project management, financials, scheduling, files, and reporting that turn a fire alert into a settled claim. You can sign up for Drodat at app.drodat.com/sign-up.

Is there a mobile app?

Yes. Drodat Dispatch delivers via native push notifications on iOS and Android so alerts arrive whether you are at your desk, in the field, or asleep.

How do I claim a territory?

Open the interactive map on the Drodat Dispatch page and select your county or metro. If it is available, you can lock it in. If it is already claimed, you can join the waitlist for that market.

Claim Your Territory Before Someone Else Does

Fire prospecting is a zero-sum game. There is exactly one homeowner per fire and exactly one signature available, and the firm that gets there first almost always gets to keep it. Every territory Drodat Dispatch sells removes one market from the table for every competing public adjuster.

If your market is still open, you can claim it from the interactive map at drodat.com/dispatch. If you are not yet on the underlying CRM, you can spin up a workspace in a few minutes at app.drodat.com/sign-up and see how Dispatch plugs into intakes, contracts, projects, and the rest of the platform at drodat.com.

The next structure fire in your county is going to dispatch whether you are ready for it or not. The only question is whether your phone is the one that buzzes.